There is this strange invisible economy out there. Everybody just assumes that the government takes care of all social services, including prisons. But each of those prisons needs trash services, plumbing, grounds keeping and other services. One of the most profitable services provided to prisons is telecommunications.
Securus Technologies is one of these telecommunications companies vying for government contracts. A quick Google search reveals them to be the best in the business. They carry an A+ rating from the Better Business Bureau in Dallas, Texas, and they have been accredited by the same agency. Accreditation is pretty impressive. That means Securus paid the Better Business Bureau to go through and eight-point check, being rated on transparency, honoring promises and providing a good product.
But I don’t really care how well they treat the prisoners. I am more interested in how law enforcement views this particular telecommunications company. Because this company could easily take advantage of their position of power over the prisons that they serve. They could just collect huge sums of money charging ridiculous rates and not really help law enforcement. Fortunately, this stellar company not only provides good product prisoners, but they also help law enforcement.
Securus records every single phone call that goes through their wires. They logged these phone calls away into a digital database separated by inmate number. They then give a software program to police officers and lawyers that allow them to search this database in a variety of ways.
The technology can lock onto certain phrases. But it’s most impressive aspect is its ability to lock onto an individual’s voice. Any recorded voice can be analyzed by the software. The software then digs into the digital database to pull up every single megabyte of recorded data involving that particular voice. This gives them rave reviews from law enforcement.