Starting work at OSI Group in 1987, David McDonald has been its chief operating officer and president for several years. He says he started out as a project manager at its headquarters in Aurora, Illinois, and steadily moved into positions of higher authority.
In a recent interview, David McDonald said that the core of OSI Group lies in everyone having an entrepreneurial passion. The goal is to exceed their customer’s expectations on a daily basis. OSI Group is a multinational firm. In order to manage it, David McDonald said that they rely on their individual partners who develop long-term relationships with the customers in their local market. This allows his company to operate on the local level while still being a huge international firm. It also means that they can scale the company without it getting overly complicated to manage.
David McDonald says that it is the customers that inspire the team at OSI Group to be innovative. They meet their customer’s needs by providing valuable products and services to them. They get basic food products from their suppliers and then process them to the specific requirements of each of their customers. This is delivered to their customers, restaurants and retail food outlets, through a global supply chain. Read this article about David McDonald OSi Group at Food and Drinks.
Sometimes their customers need assistance coming up with a new recipe or product to offer consumers. David McDonald OSI Group says that his company can meet this need as they have excellent food development teams at their production factories around the world. They match creativity with providing a cost-effective solution for their customer’s problems.
Mistakes are an inevitable part of business, especially when a company is trying to be innovative. David McDonald says that when mistakes happen at OSI Group they evaluate what went wrong so that they can learn from the experience. He feels that taking risks is always a worthwhile endeavor and they also provide some of the best learning opportunities possible. He says that OSI Group will continue to take risks in the future, offering innovative solutions, and continue in their expansion.
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